FAQ


What payment methods do you accept?

We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options. All transactions are encrypted for your safety.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package. Additionally, you can log in to your account on our website to check the status of your order.

Do you offer customization or made-to-order services?

Yes, we offer customization services for select products. Please contact our customer support team with your requirements, and we will guide you through the process. Additional charges and extended delivery times may apply.

What is your return policy?

We have a 7-day return policy for most items. Products must be unused, in their original packaging, and include proof of purchase. Refunds or exchanges will be processed after the returned item is received and inspected.

How do I stay updated on new collections and promotions?

You can also follow us on social media platforms like Instagram, Facebook, and Snapchat for the latest news and style inspiration.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of delivery. Provide your order number and photos of the issue, and we will assist you with a replacement or refund.